At MAXXOL, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://maxxol-oils.com/) or interact with us. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide Directly:

• Contact Details: Your name, email address, phone number, and company name when you fill out forms, request a catalog, or contact us via email or phone.

• Account Credentials: Username and password if you register for an account on our website.

• Communication Data: Information you provide when you correspond with us, such as via email, phone, or through our contact forms.

b. Information Collected Automatically:
When you visit our website, we may automatically collect certain technical information, including:

• Device and Browser Data: IP address, browser type, operating system, and device identifiers.

• Usage Data: Pages visited, time and date of your visit, time spent on pages, referring URLs, and other diagnostic data.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

MAXXOL uses the collected information for the following legitimate business purposes:

• To provide, maintain, and improve our website and services.

• To process your inquiries, requests, and orders for our products or services.

• To manage your account and provide customer support.

• To send you technical updates, promotional materials, and other information that may be of interest to you (only with your consent where required by law).

• To analyze website usage trends and improve our user experience.

• To comply with legal obligations and protect the rights, property, or safety of MAXXOL, our users, or others.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you (e.g., IT hosting, data analytics, email delivery). These providers are contractually obligated to keep your information confidential and secure.

• For Legal Reasons: We may disclose your information if required to do so by law, regulation, or legal process (e.g., a court order or government request), or to enforce our rights or protect the safety of our company or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the business assets, subject to continued protection under this Privacy Policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable laws and regulations in the Kingdom of Saudi Arabia. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights Regarding Your Data

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access, update, or request a copy of the personal data we hold about you.

• The right to request correction of inaccurate or incomplete data.

• The right to request deletion of your personal data, subject to certain legal exceptions.

• The right to object to or restrict the processing of your data.

• The right to data portability.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in a timely manner and in accordance with applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us analyze site usage and remember your preferences. You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to external sites operated by third parties. This Privacy Policy applies solely to our own website. We do not control and are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.

10. International Data Transfers

MAXXOL operates primarily within the Kingdom of Saudi Arabia. If you are accessing our website from outside Saudi Arabia, please be aware that your information may be transferred to, stored, and processed in Saudi Arabia or other countries where our service providers are located. By using our website, you consent to such transfers, which will be carried out in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any revised version on this page and update the “Last Updated” date at the bottom. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us:

MAXXOL

• Email: info@maxxol-oils.com

• Phone: +966 59 095 0597